Effective Date: October 1, 2015
Ashley Family Dental, LTD. respects your privacy and is committed to protecting your personal information. We want you to know the types of information we collect, how we use and share that information, and the steps we take to safeguard your data.
This Website Privacy Policy concerns the information we collect when you view or interact with our website.
Personal Information You Provide
If you choose to submit your contact information (for example, to request a consultation), we may collect the following:
Your name
Address
Telephone number
Email address
This information allows our representative to contact you to communicate about your request or inquiry.
Non-Public Information We Collect
If you use our website, we collect the following types of information:
Cookies. Cookies are text files placed on a user’s computer (if accepted) that provide information such as whether you are a new or returning visitor and which web pages you visit.
Transparent GIFs. Transparent GIFs are invisible images that gather information such as where you came from to visit a particular page or which of multiple links you used to access that page.
Log Files. Log files are text files on the server that gather such information as your Internet Protocol (IP) address, Internet Service Provider (ISP), and browser type. We use this information to determine metrics such as the number of visitors and the day and time of visits to our website.
We do not disclose information gained by use of cookies, transparent GIFs, or log files to affiliated or nonaffiliated third parties. This information is used internally only to better design and manage our website.
How We Use Your Information
We may use your personal information to:
• Provide and manage our dental services.
• Contact you regarding appointments, inquiries, or promotional information (with your consent).
• Improve our website and patient communication.
• Comply with legal and regulatory requirements.
SMS Communications
By providing your phone number, you consent to receive SMS messages from Ashley Family Dental.
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. SMS consent is not shared with third parties.
Program Description: By opting into SMS communications, you may receive text messages related to:
• Appointment reminders and confirmations
• Account or billing notifications
• Office updates and service information
• Patient care follow-ups
• Occasional promotional offers (if you have opted in)
Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out Instructions:
Reply STOP to any message to cease SMS communications. You may receive one final confirmation message.
Help Instructions:
Reply HELP to any message or visit https://ashleyfamilydental.com/.
Supported Carriers: Our SMS program works with most U.S. mobile carriers, but service cannot be guaranteed on all devices or networks.
Privacy: SMS consent is not shared with third parties. Your privacy is important to us.
Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Information may be shared only with:
• Service providers who assist in operating our business (e.g., appointment reminders, email or text delivery systems).
• Legal authorities when required by law or to protect our rights.
All third parties are required to safeguard your data and use it only for the specified purpose.
Information Security
We maintain physical, electronic, and procedural security measures that comply with applicable legal and regulatory standards to safeguard your non-public personal information.
Access is restricted to employees who are trained in proper handling of client information and have a legitimate business need to access it.
If you provide your contact information through our website, it is used solely so that a representative may contact you regarding your inquiry.
Our Commitment
This privacy policy applies to our current and former customers. Because privacy is important, we pledge to work with you to protect and safeguard the security of your personal information.
Updates to This Policy
We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, you may contact us at:
Ashley Family Dental
2504 Washington St. Suite 503
Waukegan, IL 60085
Phone: 847-244-0414
